Where's My Order?
You may conveniently track your orders by clicking on the appropriate shipping company and entering the tracking number that you received in your shipment–confirmation email.
Cancel or Modify an Order
If you would like to cancel or change an order that you've just placed, please contact Customer Service by calling (541) 248-1095 as soon as possible or emailing us CustomerService@Ranch-Home.com . We'll do everything we can to help with your requests, however; items that have already shipped cannot be changed or cancelled and must be returned or exchanged.
Missing/Damaged Merchandise
We apologize for any problems that may have occurred with your order. Please contact Customer Services by calling (541) 248-1095 or emailing CustomerService@Ranch-Home.com . We will try to assist you as quickly as possible.
Sales Tax
State and local tax laws regulate when sales tax must be collected and the rates at which to collect. Ranch-Home.com. will collect the appropriate amount of sales tax on all sales where applicable.